Avoid this place at all cost. - Sales Account Manager Lifetouch Employee Review

1.0
7 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Flexibility. You follow the schools’ schedule; meaning quiet during the summer and Christmas period. You get paid for the entire year, no matter how quiet it gets during those times when school is not in session.

Cons

Ever since COVID hit, the company has been in a tailspin with constant changes and an inability to get things right. There have been massive layoffs and lots of unknown. Quite recently another change was announced for the region for Ottawa in which alot of great people lost their jobs. Quite simple, management has no idea what they’re doing and have no real plan to get things back on course. Schools are happy and are seeing how inconsistent things have been. The big excuse that gets used a lot internally is that “we’re a big ship and we’re not able to make changes rapidly”. I feel bad for my couple of colleagues that are left and the poor abuse they’re surely to suffer with the upcoming season to come. Schools are in for another rocky upcoming photo season that is to come September 2022. With the layoffs that occurred in Ottawa, schools will have to adapt to new Account Specialists that won’t know much and service will no doubt be awful all around (internally and externally). In conclusion, I wouldn’t recommend working for this company under any circumstance. Poor pay and for the time I worked there, I received no raises.

Explore other reviews about Lifetouch

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Quality of life. Schedule Flexibility

Cons

Lots of travel and requires lots of micro managing

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Lifetouch Response
2mo
Thank you for sharing your experience with us. We’re glad to hear that schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
4.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team, every day is a new day, team is willing to help develop your skills

Cons

Waking up early, traveling long distances. corporate is expecting more work from us in the same amount of time without a rise in pay.

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