Olan Mills division: Terrible management, ASR sales break studios - Photographer Lifetouch Employee Review

2.0
2 Sept 2012
Recommend
CEO approval
Business outlook

Pros

Photography can be extremely rewarding when they aren't shoving goals down your throat and expect you to do that with 15 minute sittings.

Cons

Management is terrible. No communication throughout the studio, they were texting me schedules because no one could make one on paper, not everyone was made to do ASR. Too many appointments that are ASR only and expected to do so much with "packages" in just under 15 minutes. You are forced to sell pre-paid tickets on the floor otherwise your hours are cut back to nothing. The multi-unit managers are a joke. They manage 4 studios and they can barely handle one. Put studio managers back into place and communication would jump up tremendously. Also, when is not OK to call an employee on their day off? I have never heard of such nonsense.

Explore other reviews about Lifetouch

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

The culture at Lifetouch is truly unbeatable. The company and it's employees are very passionate about what we do as a whole. Good work/life balance.

Cons

I do feel as though we could look at more ways for people to grow in their career here at Lifetouch.

1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Sales Team. Remote based position.

Cons

-Losing out to competitors has become acceptable or business as usual. -Management has become out of touch with what is going on in the field. -Outdated Photography equipment. -There is constant turnover with photographers. Difficult to keep good people when they are not paid well & have no structure. -Company is very reactionary. Making cuts seems to always be their answer to solve low profits.

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