Save yourself - Operations Life Time Employee Review

2.0
12 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The members are great! Yes, some look down on the cleaning crew, but most appreciate the hard work and effort. Overall, the operations crew is fun! We have all bonded and created a strong foundation within the supervisors and operations team. And overall, the job is manageable. If you don't care about how much you make and don't care about the occasional turd in the shower, it's not a bad job.

Cons

The leadership is some of the worst leadership I've ever experienced. Leadership, managers, the ones who oversee the supervisors and team members are so caught up in themselves, and never help, this is why the team had created a strong foundation underneath it all. Communication between management and the crew is nonexistent. The dedication to the teams success is laughable. We never see management and when we do, it's to either be told how little we do, how poorly someone else is doing, or they show up just to take up space and get in the way long enough to remind the crew, they're there. Even when management put themselves on the schedule to show they're gonna help out, they disappear or just don't show up. And, both the assistant and manager affirms so little time in the building, the supervisors have to run the show, ALL THE TIME. Oh, and last but not least, the hourly pay is so minimal, even as a supervisor, you can't make a living off of it. Also, because you're part of the cleaning crew, you are every other employees maid too. Because the operations leadership team, the managers, disrespect the team so much, so does everyone else.

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Life Time Response
10mo
Thank you for sharing this review, we appreciate you taking the time to share this feedback although we are sorry to hear the concerns you mentioned around management. We encourage you to reach out to our Employee Relations team so we can work to find a solution and investigate this further.

Explore other reviews about Life Time

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Free gym membership. Great facilities

Cons

Gets slow during the days sometimes

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Life Time Response
1mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences with our Swim & Aquatics team. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
1mo
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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