Management can make or break an experience - Licensed Esthetician Life Time Employee Review

3.0
18 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Gym Membership, benefits available, and discounts on services.

Cons

Management can be biased and does not take action regarding expressed concerns. Coordinators favor particular technicians and will try to ensure their goals are met for achieving commission levels. Coordinators will also tell established clientele that a specific technician is no longer with the company so they can schedule them with another favored technician. Can be a toxic work environment with typical gossip, games, and occasional theft.

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Life Time Response
2y
Thank you for sharing this review with us, although we are very sorry to hear your feedback around management and work environment. We strive to ensure our Team Members feel supported and heard. Your feedback is very important so we can make the necessary improvements going forward. We appreciate the years you dedicated to our Salon and Spa team.

Explore other reviews about Life Time

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company with excellent benefits and flexibility with work life balance.

Cons

Pay could be higher to match industry standards and workload can be a lot.

1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
3w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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