Terrible company to work for - Massage Therapist Life Time Employee Review

1.0
18 Aug 2019
Recommend
CEO approval
Business outlook

Pros

There a no pros unless you are extremely desperate for health insurance but then therapist have to work 32 hours a week!

Cons

Numerous people including myself have had multiple mess ups with our checks. I had at least 4 wrong checks in a year! They literally shorted me 900 Dollars on my last paycheck. When I got it over a week later I contacted employee relations and filed a report FOUR times. Not one person from lifetime got back to me. I rightfully asked them to send me a 65 dollar check for the late fee I accrued from the late money. So a multi-million dollar company not only gives bad raises but they refuse to pay for their own mistakes. They bump therapist appointments and could care less about our happiness or wellness. They actually rehired a manager at my location that committed TIME FRAUD. Talk about making your employees uncomfortable in the work place!

Explore other reviews about Life Time

5.0
11 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Nice coworkers and accommodating management, amazing benefits and access to gym, fun work environment and good bartender training

Cons

Schedule made a month in advance and very difficult to switch shifts when it was finalized

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Life Time Response
1mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences with the Life Time community. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
3w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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