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Liberty Science Center

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Toxic and Unprofessional - Educator Liberty Science Center Employee Review

1.0
30 Nov 2019
Recommend
CEO approval
Business outlook

Pros

LSC can be an exciting place where you get to work with many people in helping visitors understand science concepts. It is a large facility where you can sometimes feel like you're part of something big. The staff you primarily work with are great people who care about what they do and are willing to help other coworkers create some great programs and demonstrations.

Cons

Where to start? Firstly, there is a lot of petty and unprofessional behavior that goes on regularly. There are managers who freely speak to anyone below their position as if they are stupid children who don't know anything. More often than not, the reasons are simply because of rank and position and nothing else. If you complain to HR, they always side with management and who they are friends with. The entire talent and development/HR dept. needs to be overhauled and staffed with true HR professionals. It's currently a biased mess, with a director who gets rewarded with promotions for being the heart and soul of many staff problems. She fires or makes people want to quit because of her own biases and overlooking of the truth. LSC has lost over 15 dedicated and professional staff over the past year because of her and her antics. Currently, upper management is playing musical positions and switching people into new titles because they are clueless to the real issues at LSC. The talent and development dept. is obviously the ring leaders of this staffing circus they created. Meanwhile, staff continue to quit on a regular basis. Word gets around fast that they are concerned with office gossip, not realizing they are the reasons for the gossip. No one feels secure in their job or in being able to report actual harassment and problems to HR. Everyone knows it's a kangaroo court in that office. Lies are made up about people / incidents by the director of HR to fit whatever agenda and narrative she feels (without facts) benefits her friends and management. Then there is the Marketing department that are bullies to pretty much everyone in other departments. They don't just control the message, they want to control the staff and everything they do. They are unfriendly, unprofessional and if staff don't do things their way, they make sure it doesn't get advertised and therefore fails. They always blame any issues or complaints on everyone else, but themselves. They operate on the idea that marketing should dictate what everyone does, rather than doing their job and finding ways to properly market actual science and programs the staff create. The result is a staff that doesn't care about what they're doing and they just wait to be told what to do. Great ideas and innovations are thrown out the window and idiotic watered down ideas replace them, because that's what marketing feels is easier to deal with. If marketing/media is questioned by ANYONE, that person is quickly targeted as being uncooperative and suddenly is called into HR for it. It's NEVER an issue when the marketing team is completely rude or ruins programs and events with their unprofessional antics, it's always the fault of anyone who complains about it. So, no one complains or even attempts to try to change anything, because they already know that will lead to being fired or forced into quitting by HR. As it stands right now, it is HR (Talent and Development) and Marketing that actually call all the shots on who stays and who gets shown the door at LSC. If you're not friends with those teams, you're already on the list to be booted out. The CEO seems to be OK about that.

Explore other reviews about Liberty Science Center

5.0
26 Oct 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great pay for a summer job, great coworkers

Cons

Dont have much to say

2.0
1 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Proximity to NYC and having ASTC membership for free tickets at other museums was great.

Cons

Extremely toxic work environment. The head of HR is a well-known insane person who targets people she doesn't like, or if you request any sort of accommodation. Management overall is unwilling to work with employees who do not fit their ideal mold, but claim to be inclusive. For example, in an industry that often attracts neurodiverse workers, they are appalled at the idea of wanting lowered lights in the office, at allowing work-from-home, or accepting that others might have different ways of communicating and interacting with others. "Optional" social lunches or gatherings are thrown back at employees in their quarterly reviews if not attended, claiming that you are not invested as a team member. On a similar note, employees are not at all valued by management. Guest ambassadors are infantilized and micromanaged, with a yearly purge happening at the end of spring where ambassadors are fired over things like clocking in 2 minutes late or taking out a phone to check the time. In other departments, there is zero upward mobility and a high turnover rate-- the manager and director of STEM Education, for example, both openly admitting this and saying if they can keep people for 3-5 years, that's all they can hope for. Burnout happens incredibly fast under these circumstances. The only people who do seem to be able to stay for beyond that time are those who are a department of one, or who simply fail upward by never advocating for themselves or their teams. Overall, employees are completely overworked, and over time will have more and more responsibility heaped on them with less and less support or reward. Despite desperately needing a union for this and other reasons, employees are terrified to attempt organization because the know that when last it was even mentioned, all those employees were purged from their jobs.

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