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Liberty Mutual Insurance

Engaged employer

Great place to leave! - Anonymous employee Liberty Mutual Insurance Employee Review

2.0
24 May 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good training, if you are looking to get into the insurance field. Multiple products lines to offer which makes it easier to have a sales conversation with a family and work on your sales skills.

Cons

They offer their auto and home product through multiple source, including Gieco and Progessive. They also have non traditional vendors like Soverign Bank and Mutual of Omaha along with their call center as well. While they talk about wanting to grow the local sales force they continue to expand in other avenues. The local sales agent will be like an Allstate or State Farm agent within 5yrs. You are better off starting your own independent agency., hell you might still be able to sell their product, but not hear the gripes about you have to quote more.

Explore other reviews about Liberty Mutual Insurance

5.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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