Too much pressure but no support from the leadership - Client Care Representative Lexicon Employee Review

2.0
5 Feb 2025
Recommend
CEO approval
Business outlook

Pros

None, and I don't recommend working here.

Cons

We all experience too much pressure from the leadership, but none of our supervisors actually provide meaningful support to us. They pressure us to exceed their expectations, but their expectations and targets are unrealistic in the first place. And we don't even receive any guidance from them.

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5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid schedule with reasonable responsibilities

Cons

Lean accounting & finance department

2.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Not all team managers were terrible. I just ended up with one of the worst.

Cons

There was no respect for employees, and everyone was treated as if they had no value and could be easily ignored. Promises were made and never fulfilled, and mistreatment was constant, and verbal abuse happed far too often.

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