4.0
13 Apr 2016
Former employee, more than 3 years
Irving, TX
Recommend
CEO approval
Business outlook
Pros
The opportunity to branch into other job roles. Good pay. Excellent support staff Excellent managers and employees
Cons
Telecom support industry is unstable- increase chance for lay off Positions can be outsourced overseas 24/7 operations for tier support positions which leads to weekend, holiday and night shift work No opportunities for certifications or schooling within positions