Pros
- Good team. - Good products. - Sizeable research and development spend by German/Austrian parent company. - Provide some quality selling tools.
Cons
- There is an ongoing divide between sales and service departments rather than people working together for a common goal.. - The selling tools provided to the sales team are too few. - The service side of the business is using outdated technology which causes issues with productivity and efficiency. It also has a minor negative effect on quality. - There is a complete lack of investment in people. The company seems to be unwilling to train a predominantly non-graduate workforce nor willing to employ apprentice trained employees or graduates. A lot of staff seemed disillusioned, disheartened and ultimately unhappy. - Recent modernisation of the firm is adding to the roles and responsibilities of current employees but not compensating them financially.