Not bad, but plenty of room for improvement. - Account Manager LegalZoom Employee Review

3.0
1 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Leader in our industry, always looking to evolve. Provides affordable assistance with business formations and IP products.

Cons

Texas office not treated the same as California office even though most of the work and profit is a direct consequence of the work of the Texas office. Very little trust of mid and upper level management (Customer Care, Sales and Account Management)

Explore other reviews about LegalZoom

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and good culture

Cons

Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

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