I've been venturing through multiple SaaS start and scale-ups throughout my career, with Leapsome being the last on the list. As many organizations Leapsome had its ups and downs in terms of growth, however, it should be said that Leapsome, by far, had the most toxic and mentally challenging work environment.
The company prides itself with regular posts on employee wellbeing and benefits, has an entire section on cultural values and diversity, and overpromises great progression internally - none of it with any substance whatsoever.
Company values are an outside facade trying to attract a modern audience. Internally none of them are being lived up to or taken seriously. Instead, employees are treated like disposable pawns for some sort of greater good. The entire upper management has no ounce of kindness in their bones, and employees are being literally harassed, even in privately challenging situations, including sick days etc. Challenging the status quo sounds good on paper, the cruel reality looks different. Not agreeing with Leapsome's cult-like behaviour will send you on unwarranted "behavioural performance improvement plans", which essentially means your exit within the next few weeks or months.
Leapsome also boasts itself with being overly humble and generous. Again, reality is an absolute non-humble, super toxic sales environment, in which only certain employees are being praised for their work.
Looking at the companies diversity ratio, Leapsome substantially lacks any sort of strong representation. Barely any PoC, little LGBT+ representation, and "women in leadership", a term exclusively kept for one of the founders.
Taking a closer look at Leapsome's two founders, both are great marketing assets, serving the mere purpose of representing the company to the outside. From an internal perspective, all decisions, regardless of department, are being kept with the two, making it virtually impossible for others to finish work timely or even create substantial impact. Interaction with the two is also incredibly aggressive, or even impossible, considering them not even knowing their employees by name or position. One of them also starkly "believes" in diversity, and will do their best to hire accordingly, which is a total farce considering the internal ratio. On top of that controversial statements are being thrown around internally throughout candidate's hiring processes, trying to "force" and not "attract" a diverse audience.
Lastly, looking at internal progression, positions have been gate kept by the same people for years, not proving to be successful whatsoever. Instead, fresh minds are being hired and fired immediately if not adapting to the organization's cult. The lack of accountability in the higher-ranking positions is what ultimately drove many employees to leave for good. Furthermore, the intense lack of expertise in the upper management hinders Leapsome to achieve targets or even work effectively towards its goals.