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LanguageLine Solutions

LanguageLine Solutions reviews

Stay away from them - Interpreter LanguageLine Solutions Employee Review

1.0

18 Oct 2024

Interpreter

Recommend

CEO approval

Business outlook

Pros

Paycheck on time every two weeks

Cons

Their Quality assurance Rep. are people who are not humble enough to recognize when THEY are in the wrong, It looks like from every review they do on you, is mandatory they tell you you did something wrong, even if you didn't. They make it sound as if the interpreters are certified for Court, and they tell you that if the Judge asks if you are certified, you should answer "I'm certified by my company" (LIE) They don't pay enough for the kind of job. (Today you actually will make more flipping burgers)

LanguageLine Solutions Response

Thank you for sharing your feedback and for your time with us at LanguageLine Solutions. We appreciate you sharing your experience with our Quality Assurance process. It's crucial for us that all feedback given is fair, constructive, and transparent. Our goal is to ensure the process supports interpreters in a way that is respectful and encourages growth. Regarding certification, we aim to provide clear guidelines and ensure our interpreters are informed on how to accurately represent their credentials. Compensation is another area we're actively reviewing to ensure it reflects the skill and dedication required for the role. We wish you well in your future endeavors.

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5.0

10 Feb 2026

Spanish interpreter

Recommend

CEO approval

Business outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

LanguageLine Solutions Response

4mo

Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.

1.0

24 Jun 2026

Spanish bilingual interpreter

Recommend

CEO approval

Business outlook

Pros

Stay home. That's all. Nothing else.

Cons

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

LanguageLine Solutions Response

Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.

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LanguageLine Solutions

Stay away from them - Interpreter LanguageLine Solutions Employee Review

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