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LanguageLine Solutions

Engaged employer

Okay if you are a new in the business and have no experience - All-call Interpreter LanguageLine Solutions Employee Review

1.0
7 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Certification from your State is not required. Online glossaries

Cons

This is a Company completely insensitive to their Interpreters No raises of income, EVER!. No Benefits. No fair wages. No paid vacations.No extra paid on Holidays and yes, most of the times you have to work.Very impersonal relationship with Management. There are no events to meet other coworkers or the rest of the Company staff for any reason. As a fact, they don't even send you a Happy Holiday Card or bonus at the end of the year or recognize your years of service . Issues with calls or schedule or technical need to be reported using the Interpreter Portal and most of the responses are automated responses that do not address at all the issue being asked. Overtime request are not responded until 2 hours before the time the shift requested starts, leaving no time to plan your day . Most of the requests are denied anyways.Managers do not communicate with Interpreters and observations are less and less frequent.The have job openings overseas instead US to pay less to their Interpreters . Meantime, there are no openings within US for the same positions

Explore other reviews about LanguageLine Solutions

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

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LanguageLine Solutions Response
4mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Cons

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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LanguageLine Solutions Response
1mo
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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