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Thank you for your comments, which we take on board. I’d like to briefly respond to some of the issues you’ve raised. Certainly, Landmark is experiencing a time of great transformation - there is work underway to update and harmonise our technology applications and systems with the aim of bringing everyone – customers and employees alike – up to speed, with the best possible tools. Inevitably, this change brings with it some level of disruption however it is an exciting time for the industry, with things like AI, Machine Learning and a shift to highly integrated cloud services changing the game for any business dealing with data at the scale we do in the UK PropTech market.
Our approach is pragmatic - we aim to adopt the best technologies to solve business problems in an effective and sustainable way that will bring the best possible benefits and results.
We do regular industry benchmarking to check that we are offering competitive packages to our employees, however we always seek to recognise good people, which is something we are consistently working to ensure - particularly in what is currently a very competitive market.
We have been working hard to improve staff wellbeing, making sure our staff have the time, space and support to pursue a good work/life balance. Our staff engagement survey complemented the company on how we handled the pandemic and following a comprehensive review and plan for home and hybrid working over the past few years, it is encouraging to see how people are adapting and thriving in the new flexible environment.
If you’d like to discuss any of the issues raised directly, please do get in touch at HR.Team@landmark.co.uk