Expect To Work For Free ~ Criminal Activity? - Personal Branding Specialist LHH Employee Review

1.0
5 Dec 2018
Recommend
CEO approval
Business outlook

Pros

LHH is interested in helping their clients create a personal brand, resume and get back to work. However...

Cons

I was a work-from-home Personal Branding Specialist hired to rewrite client resumes, coach them on LinkedIn profile, and upload/download files to LHH (crazy) internal online portal. This company has a lot of problems... my experience showed them to be deceitful about the job duties - both promises to their own employees as well as to their client candidates. Clients were told their resumes would be rewritten however, given the 30 minutes we had to do the job, that's an impossibility. Myself and at least 2 of my fellow Personal Branding Specialists were finding it can easily take 4 hours to rewrite each client resume -- and this is BEFORE we actually speak to the client (which is insanity in itself). The list of wrongdoings in processes and mis-leading employer>employee communications (i.e. 'We will train you how to re-write a resume, proofread it, format it, upload it into our system, read and respond to all system and LHH emails - within 30 minutes... to be entered into your time sheet) is a lie. Even their system for asking client candidates to rate our performance is a lie... (even tho my rating was consistently within LHH expectations).

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LHH Response
7y
Thank you for taking time to share your experience. We truly care about your opinion and value the feedback we receive from employees. We at LHH continuously strive to be a great place to work while delivering the most innovative services available to our customers. We learn and grow from the feedback our employees share, and recently introduced new learning tools that include more in-depth training for our colleagues on our proprietary Digital Talent Exchange. Our commitment to making a positive difference for individuals in career transition is what sets LHH apart; we are relentless in developing new innovations to connect people to the hiring community and reduce the time it takes to land a new position. LHH continues to see market-leading landing rates and candidate satisfaction scores as a result of our continuous career transition innovations. Thank you for your contribution at LHH and we wish you success.

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Pros

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Cons

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1.0
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Pros

The team was one of the strongest aspects of the organization, with many supportive and hardworking colleagues. PTO and time-off benefits were competitive, including occasional early-release days and additional time-off opportunities throughout the year.

Cons

The company culture has significantly declined in recent years, leading to lower employee morale and engagement. Micromanagement became increasingly common, while transparency and trust diminished. Although remote work was heavily promoted, there has been a shift toward a hybrid/in-office model. Office conditions often created challenges, including recurring maintenance issues and an open floor plan that made it difficult to focus and conduct private conversations or meetings. Compensation has not remained competitive with market expectations, making it increasingly difficult for employees to achieve strong earnings. Comparable staffing firms in the industry often offer higher compensation while providing similar benefits and time-off programs. As a result, retaining experienced recruiters and top performers has become increasingly challenging. Work-life balance also suffered due to the pressure of meeting KPIs and performance metrics, often requiring work outside of normal business hours to remain competitive and meet expectations. Employee engagement initiatives and team-building activities that once contributed to a positive environment have largely disappeared. There has also been noticeable turnover among tenured employees and top performers, raising concerns about retention and overall organizational direction.

4
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