Great workplace except for scheduling - RBT - Registered Behavior Technician Kyo Employee Review

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really understanding BCBAs, flexible hours.

Cons

Scheduling doesn't listen to BCBA or RBT, they mess with scheduling clients leaving RBT/BCBA to deal with it, and don't schedule the hours RBTs are entitled to. This job is hard enough without scheduling messing around with people's income. I have half a mind to ask if scheduling needs help, because I have parents coming to me frustrated with scheduling not approving their requests and scheduling doesn't add clients or listen to you unless you cc the regional director onto the email. Parents and RBTs should have to constantly cc the regional director to get scheduling to do their jobs. Also BCBAs are overworked with too many clients meaning they don't have the time to give support to clients and RBTs that they normally would. With the way gas prices are predicted to go up, the compensation they're offering isn't going to be enough and they're going to lose a lot of RBTs between gas prices and scheduling frustrating everyone.

Explore other reviews about Kyo

5.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Offers PTO Good work life balance Paid drive time and Mileage

Cons

Used to get paid for client cancellations, but not anymore.

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Kyo Response
2mo
Thank you for your feedback and for being part of the team for so many years. We’re so glad to hear you enjoy working here and value the work life balance and benefits.
2.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Flexible if youre a student, very little hours so could be a 2nd job. I was told after being hired this job is mostly a second job as Kyo gives you VERY little hours, even after saying they will get you more hours.

Cons

Very limited hours, I was given about 6 hours for months and was told again and again I would get my 20-25...lies. Given long distances to commute to, no thorough explanation as to how to reimburse milage if you even can. Shocking lack of efficient management, they care about themselves & the company before the families and clients we are supposed to be supporting. I've had families communicate frustrations and management does poorly to handle those situations, in addition I was retaliated against for 2 different reasons which led me to quit. One was asking about a family's concern since they were continously being ignored & was essentially told to shut up and was dismissed from her case. Interestingly, Kyo emphasizes compatibility when assigning clients but when I came to management with a concern of mine with a client, I was told to fill out an ADA form or else we will have problems in the future, coming from HR, I about had it with this company. I am not disabled and just needed compassion and understanding. Ironically prioritizing compatibility apparently is not common practiceat this company, to voice your concerns is looked down upon.

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Kyo Response
3mo
Thank you for taking the time to share your experience. We’re truly sorry to hear that your time with Kyo felt frustrating and unsupported. That is not the experience we strive to create for our team members or the families we serve. Creating a supportive and transparent environment is important to us, and we take feedback like this seriously.
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