Disappointing leadership culture and broken trust - Project Manager Kitchen365 Employee Review

1.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Exposure to the kitchen industry

Cons

My experience at Kitchen365 was deeply disappointing, primarily due to inconsistent leadership and unmet commitments. During my time here, a senior management leader openly stated that they did not care who joins or leaves the company. Hearing this from leadership was discouraging and set the tone for how employees are valued. There were also instances of false or unrealistic promises. I was personally told by a top leader that I was “part of their team” and that I was “protected.” However, within the very next month, I was informed by HR that my role was no longer required. There was no transparency, no performance-based explanation, and no alignment between leadership words and actions. This kind of mixed messaging creates uncertainty, anxiety, and a lack of trust within the organization. Employees deserve clarity, honesty, and consistency especially when it comes from senior leadership.

Explore other reviews about Kitchen365

5.0
23 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Hybrid work environment with great flexibility and trust. Supportive supervisor who genuinely cares about your success. Friendly, collaborative culture CEO and leadership are approachable, kind, and open to feedback.

Cons

No sick time off The open office setup can get a bit noisy at times, especially when on calls. Not sure how I can advance in my role

1.0
7 Jul 2025
Recommend
CEO approval
Business outlook

Pros

A few talented team members who genuinely want to make an impact. Exposure to a range of marketing tools and client types.

Cons

There is absolutely no job stability at Kitchen365 — employees are frequently pressured to relocate across states or forced to resign if they decline, creating a culture of fear and uncertainty. Leadership expects blind agreement, and anyone who questions decisions or offers constructive feedback is quickly sidelined or let go. Despite years of loyalty, long-term employees are consistently overlooked for promotions and growth opportunities, while external hires are brought in for experimental roles with no long-term vision. Promises of advancement are often made but never fulfilled, contributing to low morale across teams. Compensation is below industry standards, with minimal annual hikes and little recognition for high performance. The recent leadership change has only worsened the situation — while former CEO Bhavin had a clearer direction and earned more trust from the team, the current CEO has introduced confusion, lacks alignment with the company’s vision, and has failed to justify his role or inspire confidence among employees.

3
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