Great people and benefits, but leadership instability persists - Anonymous employee Keyfactor Employee Review

Great candidate experiences do exist and this company is a shining example of what's possible. From my first interview to the moment I signed my offer, every person I encountered was kind, thoughtful, and genuinely respectful of my time. Communication was clear and consistent, there were no vague timelines, no ghosting, and no unnecessary complication added to the process. The interview process was well-structured and purposeful, and I always knew what to expect. Every interviewer showed up prepared and engaged, which made it easy for me to show up as my best self. The offer, and now the onboarding experience, carry that same energy - organized, welcoming, and human. Keyfactor has clearly invested in how they treat candidates and employees alike, and it shows at every level. If you're evaluating your next opportunity, this is a team that walks the talk — not just once you're in the door, but long before you get there. I'm proud to be part of this team.

No cons to add ;)

Generous PTO that encourages real breaks. Offices in Sweden, Spain, and the rest of Europe positively influences the American workers to also take breaks. Very nice founders of the company who are respectful and smart. Strong product and market fit.

Everything - promoted people they liked by popularity contest / pushed out people they didn’t like, ironically a history of firing smart, competent people who worked hard and had great ideas. When someone quit, the response was “couldn’t handle the pace here.” No self-reflection or awareness. If you’re looking for a job on LinkedIn and see “we’re hiring due to growth” ask if the growth is due to everyone quitting.