Wonderful workspace - Relationship Manager KeyBank Employee Review

5.0
20 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Career Opportunities: KeyBank is a large financial institution with numerous career paths. This can provide you with various opportunities for advancement and professional growth. Benefits Package: KeyBank typically offers competitive benefits packages to its employees, which may include health insurance, retirement plans, paid time off, and more. Training and Development: The bank often invests in employee training and development programs, which can enhance your skills and knowledge in the banking and financial industry. Stability: Working for a well-established bank like KeyBank can offer a sense of job security, especially during economic downturns. Community Involvement: KeyBank is known for its commitment to community involvement and philanthropic efforts. If you value corporate social responsibility, you may appreciate the bank's initiatives in this area.

Cons

Workload and Stress: The banking industry can be demanding, with high workloads and stressful situations, especially during busy periods or economic challenges. Sales Targets: Many positions in banking, particularly in branches, come with sales targets or quotas. Meeting these targets can be challenging and may lead to pressure to sell products. Competition: Competition for promotions and higher-level positions within a large organization like KeyBank can be fierce, and advancement may require significant effort. Work-Life Balance: Like many financial institutions, KeyBank may require employees to work long hours or irregular schedules, which can impact work-life balance. Customer Challenges: Dealing with difficult customers or handling customer complaints can be a challenging aspect of working in banking. Location Dependency: The availability of career opportunities within KeyBank may be limited to specific geographic regions, so your location can significantly impact your job prospects.

Explore other reviews about KeyBank

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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