KeyBank has given up - IT Engineer KeyBank Employee Review

1.0
19 Nov 2019
Recommend
CEO approval
Business outlook

Pros

A lot of PTO, federal holidays are off.

Cons

KeyBank has given up. Unable to move their stock price and unable to increase revenue, their only option is to cut. They are laying off, they're closing branches. There are no innovative people in the chain of management (you can tell by their bizarre advertising campaign along 480 with some guy being excited about their abysmal mobile app), so their only plan is to outsource and cut jobs to look more appealing to a buyer. Don't work here, their only plan is to get rid of any staff that they can. I left Key for a new job about two years ago because I saw the writing on the wall, and indeed it has come to pass much of IT has been outsourced. I felt so strongly about hearing this news I felt the need to comment to warn anyone else thinking of working for this company that only views you as something to be cut: stay away.

Explore other reviews about KeyBank

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

See reviews by: Helpful|Rating|Date|All