Run don't walk. - Claims Adjuster Kemper Employee Review

1.0
13 Oct 2022
Recommend
CEO approval
Business outlook

Pros

I enjoyed the people that I worked with.

Cons

There is no room for advancement no matter the position because leadership likes to play office politics which is terrible for morale. Needs improvement & meets are standard for promotions while exceeds and exceptional team members are overlooked unless you are part of the "click". Salary is not aligned with industry standards for a company with "14 billion dollars" in assets. There is no structure and direction from "leadership". A constant change in direction every 60-90 days before any idea is thoroughly examined and tested. Just throw it out there and see what sticks mentality. You will have to do your job and 2-3 others on your team which will keep your desk disorganized. Super receive will be turned on with claims given to exceptional adjusters in order to slow your momentum. The overall culture in claims is atrocious.

Explore other reviews about Kemper

5.0
12 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Lots of mentorship and guidance. Good support from staff.

Cons

Case load can get heavy

3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

Cons

High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.

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