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      Kemper

      Engaged employer

      Kemper reviews

      Avoid Like The Plague - Customer Service Agent Kemper Employee Review

      1.0
      18 Nov 2009
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent salary for the area; especially the Scranton, PA area Very casual work environment Great co-workers (for the most part)

      Cons

      Management doesn’t have a clue Supervisory level doesn’t have a clue You are treated awfully by anyone above you Hard work is not respected Extreme stressful environment Customer Service is not aimed at helping the customer You get plenty of vacation time, but can never actually use it Technology used is very outdated

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      5.0
      12 Nov 2025
      Trial attorney i
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of mentorship and guidance. Good support from staff.

      Cons

      Case load can get heavy

      3.0
      9 Jun 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

      Cons

      High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.

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