3.0
3 Oct 2018
Current employee, less than 1 year
Maryland Heights, MO
Recommend
CEO approval
Business outlook
Pros
Kemper itself is a great company. Decent hours. Overtime opportunities. Fun staff. Performance awards and bonuses given. Lots of PTO.
Cons
High turnover. Lower pay scale. Slightly scripted calls. Some great supervisors, but one of them is really annoying and power hungry. Long hold times of 1-4 hours, which leads to upset callers. High expectations that get in the way of great customer service.