The recruiters misrepresented the ease of changing your schedule. I was told we could make exceptions to our set schedules at any time but when I emailed them I was told no. I was told that we could make changes to our set schedules as long as we gave them 4 weeks notice, but when I went to do that today they told me that the schedules were already out for the next 2 months and so any changes wouldn't take place until after that. there is one email address that can be used to contact Kelly. there's no phone number you never know who's going to be on the other side of the email and the responses you got are usually unclear. there's an entire Facebook group of Kelly ASL interpreters struggling to understand the expectations of Kelly.