Pros
The Management team are the best I have had in my career. They are approachable, collaborative and genuinely listen to employee/customer concerns. The whole shift to Customer Success is authentic and it is demonstrated by the support the sales teams have by the other departments which allows us to be successful, which in turn supports the customer and allows you to make more money. Being in APAC in a small team, you might get forgotten about in other organisations, but here at Kaseya, we are always included in decision making processes and our voices are heard. They also reward hard work.
Cons
Change can be difficult but it has its benefits too. The biggest challenge at Kaseya is the fact that everything has been overhauled, so patience is required while the new processes/teams get up to speed. That can effect your day to day, but in the long run it is worth it. You also have to adapt to the quick moving culture here... we are agile and as a result things move/change quickly and you have to adapt.
