Agency = burnout - Senior Associate, Client Leadership Kantar Employee Review

3.0
12 Feb 2024
Recommend
CEO approval
Business outlook

Pros

-Benefits, unlimited PTO -Mostly remote (at the time) -Great coworkers -Good upward mobility (often promote internally) -Tons of training available; fantastic onboarding program -Managing multiple accounts can be good for people who like a little bit of everything

Cons

-It's an agency; aka high stress, quick turnarounds, lots of ad hoc work, limited room for error, managing multiple accounts -Upper management was in meetings all day, so the people in middle management had to pick up the slack; they were account leads but were also often the experts on the day to day, so they were stretched thin. (I was more junior, but I could tell how hard those people were working) -I burnt out so badly; I swear that job would have killed me had I stayed any longer (though I should have known that I'm very much not cut out for agency work) -Constant turnover of middle management (at one point, I had an account where we had 100% turnover for the CL team and PL team (6-ish people) in one year - at least in part due to the lack of resources -Unclear direction/management due to mergers and acquisitions - lost 3 of 4 SVPs in the first year of working there -Outsourcing of the Data Design team meant that the US Client Leadership team had to pick up the slack from losing most of the US Data Design team -Talk the talk but don't walk the walk - there were lots of goals at the company that didn't end up coming to fruition e.g., inclusion and diversity

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Kantar Response
2y
Thank you for sharing your feedback with us, though we are sorry to hear of your experience. Your feedback is important to us, and we will share this with the appropriate teams to ensure we continue to learn and grow.

Explore other reviews about Kantar

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

None. Literally none. Amazing that I cannot think of a single thing. I’m staying because the job market is awful otherwise I am out of here.

Cons

- carousel of management. Changing every several months - constant reorganization, hired for a role you want then moved to a role without input as a part of a reorganization - employees of set up to fail - management is suspect in their talent and ability to build a culture worth having - trying to “scale” products without a client first mentality - profits over people - legacy remote work allows people to skate by without actually doing work - history of hiring suspect CEOs because of nepotism - people get paid obscene amounts for doing little work. And if they do work, it is so awful.

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