First job - Customer Service Worker KFC Employee Review

3.0
7 Feb 2013
Recommend
CEO approval
Business outlook

Pros

For people with little to no work experience this job is perfect as it trains your soft skills which are invariably important in all future employment. The fast-paced work environment demands both speed and efficiency and a serious worker can build upon their work ethic. Has a high employee turnover thus great for meeting and working with new people.

Cons

Terrible base rate even with casual loading Sporadic shifts and the possibility of being sent home Oily and hot environment may be hard to tolerate

Explore other reviews about KFC

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

good pay and good benefits

Cons

no cons really i enjoyed working there

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Working at KFC has several advantages. One major benefit is the flexible scheduling, which makes it a good option for students or people with other jobs. The position is also entry-level friendly, meaning employees typically do not need prior experience to get hired. In addition, the fast-paced environment can make shifts feel shorter and more engaging. Many employees also enjoy the team atmosphere and develop friendships with their coworkers. Another advantage is the availability of employee discounts or free food during shifts, as well as the potential for advancement into shift leader or management roles.

Cons

However, there are also some disadvantages to working at KFC. The pay is often relatively low, usually close to minimum wage. The job can be physically demanding, requiring employees to stand for long periods, work in a hot kitchen, and perform tasks such as lifting and cleaning. The work environment can also be messy due to grease and food preparation. Additionally, the job can be stressful during busy hours, especially when dealing with long lines or high customer demand. Employees may also have to handle difficult or impatient customers, which can be challenging. Finally, work schedules may be inconsistent, with hours varying from week to week.

See reviews by: Helpful|Rating|Date|All