Nice environment and team - Customer Service Agent Juice Plus + Employee Review

4.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Good work-life balance - Decent salary - Caring and supportive team and managers

Cons

- Occasional miscommunication between departments can create confusion and delays. - The role requires a high level of patience when supporting distressed customers, particularly in cases where their JP partners may not have clearly explained payment plans or fully outlined products and costs, sometimes leading to unrealistic expectations.

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Juice Plus + Response
1mo
It’s great to hear you enjoy working at Juice Plus . Thanks very much for sharing your experience. Feedback is always valued and your insight will help to ensure we are continuously improving how we work as a team and the training we provide to our Partners. We’re grateful for your contributions and we look forward to continuing to build a positive and supportive experience for our team members, Partners and Customers.

Explore other reviews about Juice Plus +

5.0
28 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Set your own Schedule, Great community and support structure

Cons

Not a 9-5 steady schedule but can work when you want.

2.0
11 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent coworkers and good work life balance.

Cons

Pay is low, lack of communication amongst teams, going down hill fast

1
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Juice Plus + Response
6mo
Thank you for taking the time to share your thoughts. It’s great to know that your coworkers and our approach to work life balance made a positive difference during your 8 years at Juice Plus. We acknowledge, however, that not all aspects of your experience met your expectations and we’re very sorry to hear that concerns around pay and communication fell short for you. We recognize the importance of cross-team collaboration, strengthening transparency and ensuring our compensation approach remains competitive, and your feedback is important in helping to guide improvements in those areas. Thank you again for sharing your thoughts.
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