Pros
There is some flexibility with work times and the pay is stable. Which is not so normal these days
Cons
The entire system is poorly run. Information is haphazard and fleeting. Things seem to be organized with no rhyme or reason. Not sure if it is my autism or their lack of organisation but regardless it seems nobody has any clue what there actually supposed to do. Just mindlessly drifting from one rule to the next without any awareness. Maybe the best example of double think I've ran into in my life. Oh and they make you engage in 3 months of training which is completely useless. My theory is it's a form of psychological torture ment to make you believe the job is harder then it actually is and therfore to distance us from our claimants... Which they call customers. (Very strange)