2.0
16 Sept 2017
Current employee, more than 3 years
Remote, OR
Recommend
CEO approval
Business outlook
Pros
The chemistry in Jive was famously good and is still there. However, it's gone from "let's all pull together" to more gallows humor, "last man standing." Nonetheless, people are still friendly and helpful.
Cons
No one doubts that every FTE is on the chopping block, in the short or long term. Aurea has its model, and it doesn't include FTEs. The CEO has been very dismissive of "spoiled" FTEs, stating that Jivers prefer free bagels to pleasing customers. This is extremely insulting, given the selfless dedication to a good customer experience I've personally witnessed from every single department.