Pros
Attractive restaurant aesthetic and high-end atmosphere Exposure to upscale dining and clientele Can be a good stepping stone to build resilience in a tough service environment Occasional high-tip nights depending on clientele Some team members create a sense of camaraderie amidst the chaos
Cons
Extremely toxic and unstable management Owner exhibits controlling, erratic, and abusive behavior Favoritism and inconsistency in enforcing rules No respect for work-life balance Verbal abuse from managers, especially during high-stress situations Encouragement of unsafe and unethical practices Emotionally draining due to unpredictable leadership Verbal abuse and public reprimands are normalized Toxic culture where harassment from guests is tolerated No support system in place for employees dealing with mistreatment Little to no appreciation or recognition for hard work Rules and expectations change without notice, leading to confusion and stress Strong gender bias and lack of respect toward women Compensation does not reflect the demands and emotional toll of the job