Jetblue has been one massive disappointment after another. - Flight Operations JetBlue Employee Review

2.0
26 Nov 2013
Recommend
CEO approval
Business outlook

Pros

Decent control of schedule, multiple east coast bases, travel benefits, motion on the seniority list is picking up due to others leaving for better employment.

Cons

Healthcare is well below par, work rules and hourly pay are below average, the vacation system is broken, retirement is behind average, sick and personal time accrual is behind average, moral on the line is pretty poor, most conversations revolve around the poor compensation and work rules.

Explore other reviews about JetBlue

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great place to work for

Cons

none from my experience there

3.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

See reviews by: Helpful|Rating|Date|All