not worth working there full time - Airport Operations Crew Member JetBlue Employee Review

2.0
6 Nov 2019
Recommend
CEO approval
Business outlook

Pros

flight benefits; standby is free plus taxes if travel abroad with jetblue. After six months six months of employment they give you access to fly with other airlines at a discounted rate. Working there two days a week is a good deal.

Cons

Pay; being forced to work past your shift "shift freeze," ghetto crew members and supervisors. The biggest drawback about working for Jetblue in Boston was that the employees parking garage was accross the river in another town, and you had to get there 30 minutes before your shift, in order to justify coming in late if the bridge went up. Moreover, besides the fact that all employees had to be at the garage 30 minutes before their shift started, they would not pay you for that time, or the time that was spend waiting for the bridge to go down. Everyone that works there feels emotional and physically abused.

Explore other reviews about JetBlue

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

The benefits for free travel are outstanding along with medical, vacation, retirement, and flexibility.

Cons

As an inflight crew-member your day to day work relationship can be tricky as you have a new team for each trip and new passengers for every flight.

3.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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