Company doesn’t value black or brown employees - Anonymous employee January Employee Review

Thank you for sharing your perspective. We take feedback like this seriously, as it provides us with an opportunity to reflect and reaffirm our dedication to fostering an inclusive and diverse workplace. Our business is centered on supporting financially disadvantaged borrowers. We recognize the importance of having a team that reflects the diverse makeup of those that we strive to support each and every day. We rely on our team’s varied perspectives to drive innovation within our business, and to enhance the January team culture. With the team's essential feedback, we've invested and continue to invest in creating a community of high trust, where every voice matters. Based on feedback, we’ve focused our efforts on designing development programs and providing L&D budgets to all employees, normalizing frequent, thoughtful feedback between reports and managers and their peers, rolling out a multi-class DEI training program, launching an Employee Resource Group program, and promoting internal mobility. We’re proud to share that over 50% of our team members identify with one or more groups that are least represented within the tech industry. We encourage you, and everyone on the January team, to reach out to your manager, a member of the people team, or a member of our leadership team with feedback and requests for support whenever needed. We also encourage our team to use our anonymous feedback channels at any time. We hope that you choose to reach out to the People team or a member of Leadership so that we can work together to continue making January an inclusive environment for all team members.