Toxic environment - Anonymous employee Jamberry Nails Employee Review

1.0
8 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are very friendly and have lots of energy.

Cons

The company is so poorly run that everyone who works there is currently interviewing elsewhere, hoping to get laid off, or just straight quitting. The company has taken on investors in the past year it has been horrible for the company because they have no integrity or regard for the culture and history of the company, and especially not the employees. The company's profitability is struggling, causing the the investors to want to move Jamberry into the retail space and away from direct sales. The company has had lots of layoffs recently as a result. Adam Hepworth, the CEO is a very nice and down to earth guy but he has no courage and lets the President (his college buddy) walk all over him and call the shots. The 3 sisters that started the company are so rich that they don't care about Jamberry or what happens to the company at all anymore. They act like they care but they invest about 30 minutes a week in the company, which is not a lot of time when you are the face, story, and brand of Jamberry. The worst of all though is Jared Richards, the President. He has lots of experience with start ups, but no experience managing a company of this size, and it is running Jamberry to the ground. He really is completely out of touch with the entire company. The directors dislike him and everyone talks bad about him, but to his face they act like best friends because he plays favorites within the company. He is very immature and dishonest with the employees and has created a toxic work environment. They have had several rounds of lay-offs, despite him repeatedly promising everyone that their jobs were safe. The company has laid off about 25-35% of their employees at this point. Layoffs happen in any company, but at Jamberry they are handled very deceitfully. You really can't trust anything Jared or the company says because they have lied about so many things. He also presents a moving target that he wants people to hit. Since he doesn't have experience running a company he doesn't know what he wants from his subordinates. You are left to figure it out on your own and you will be told different things in every meeting. Working with him is really hard and frustrating. He is very reactive as a manager and that has translated into the company culture as well. He doesn't anticipate changes and so when something comes up he focuses all resources on that issue, ignoring the bigger picture. Consequently, he expects directors to manage this way as well. The result eats up resources, destroys timelines, makes planning futile, and is short-sighted. It is a very low-yield management style and is one of many reasons the company is struggling. Because the company is doing so poorly there is no room for growth or advancement. Like I said, everyone is running to get out the door.

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5.0
3 Feb 2026
Recommend
CEO approval
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Pros

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Cons

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4.0
1 Apr 2026
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CEO approval
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Pros

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Cons

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