Customer Service Associate - Sales Associate JCPenney Employee Review

4.0
16 Aug 2012
Recommend
CEO approval
Business outlook

Pros

G.R.E.A.T. training, great customers, clean store and good merchandise.

Cons

After years of very, very hard work, I was let go and the lazy, always late or absent people stayed. HUH??? Hello??? Thanks for ruining my financial future Ron Johnson.

Explore other reviews about JCPenney

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

its a good starter job for someone in high school

Cons

schedule would change at the drop of a hat without being asked about availability. supervisors never answered their phones if you needed to contact them

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