Some good, some bad - Anonymous employee JCPenney Employee Review

3.0
7 Apr 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are great, and new leadership appears to know what needs to be done to "right the ship". Silos are being broken down and various components of the business are working in alignment toward common objectives.

Cons

The pay is low compared to other companies unless you are a senior executive from Home Depot or Target. They give those people a fortune to come over to JCP. Also, prices for health insurance are high relative to the coverage you receive. The company is still in the process of fixing a lot of broken processes, so there are periodically large layoffs as new leadership decides what direction it wants to take a particular department. Also, while it's made progress, the company is still vulnerable to bankruptcy from a downturn in the economy or some other error in business judgment.

Explore other reviews about JCPenney

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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