Higher end retail will bring a different demographic of customers so be ready for them.. - Sales Associate J. Crew Employee Review

4.0
10 Sept 2009
Recommend
CEO approval
Business outlook

Pros

Clean, good environment, fair treatment between girls and guys working there, friendly managers, great location. You deal mostly with people who are well off financially, or their children. Keep in mind the types of customers that shop here compared to other retail stores of different styles or lower prices think they are special or expect top customer service because they are higher end shoppers.

Cons

If you're a guy, get ready to try to sell in the womens department, knowing whether something shrinks or folding ladies jeans might make your voice tone raise a little higher and feel like you need a beer asap to go back to being a man. If you like to hear about what girls/some metro guys favorite colors are or omg something is just so so cute, this is the place for you.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

4.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Really nice working culture, everyone is collaborative and working together. Very low employees turnover

Cons

Pay could be better. Leadership not aligned, lots of changes and stress falling on production to make it haplen

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