J.Crew - Anonymous employee J. Crew Employee Review

4.0
11 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company, upper management is very down to earth and active in store life. You are given the freedom to offer top notch customer service and do what is right for the customer.

Cons

Company is not always operationally sound

Explore other reviews about J. Crew

5.0
21 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Good base of customers to work with.

Cons

Small store with low hours to give.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

2
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