New leadership team making positive cultural changes - Staff Engineer Iterable Employee Review

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

To be honest, if I were writing this a year ago, the rating would look much lower. The new leadership team has really turned things around by setting clear cultural expectations and sticking to them. We’ve moved toward a model where performance is actually measured appropriately and high performers are rewarded, which was a major missing piece before. From a technical and product perspective, the roadmap finally feels cohesive. We used to struggle with heavy siloing—it felt like we had a dozen different team roadmaps instead of one unified vision. That’s finally changing. I’m also genuinely excited about our AI direction. While there are definitely hurdles to clear, we’re finally building innovative, AI-driven features that serve as true differentiators in the market rather than just following trends.

Cons

The transition hasn't been without its growing pains. While the silos are breaking down, some of the legacy processes still feel a bit sluggish. The AI vision is strong, but like any company pivoting in this direction, we’re still figuring out the best ways to execute at scale without hitting too much friction.

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Iterable Response
1mo
Thanks so much for taking the time to share this review. It is always a high point for me to hear such a positive perspective from someone who has been with us for over five years. I’m glad you’re feeling the shift in our culture. We’ve been very intentional about moving toward a model where impact and performance are the primary drivers for how we recognize and reward our team. It’s great to hear that the unified product roadmap and our AI direction are resonating. We are focused on building features that serve as true differentiators, and knowing that the vision feels cohesive on the ground is a huge win. I also hear you on the growing pains. Your advice on leaning into transparency and keeping the silos at bay is spot on. That focus is exactly what we mean when we talk about our core value of running as one. Let’s keep building together! -Jim Bartolomea, CPCO

Explore other reviews about Iterable

5.0
23 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- New CEO and leadership show early signs of moving faster and better decision makers - Remote friendly culture - Competitive pay

Cons

- Average or below par team members get promotions all the time

3
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Iterable Response
2mo
Thanks for taking the time to share your feedback! It’s great to hear that the shift in our leadership and the focus on moving faster is resonating with you. We are committed to building a culture of high performance and ensuring our promotion processes are fair and objective. Our new leadership expectations are a big part of that, designed to give us a shared standard for what "great" looks like at Iterable. I also appreciate your advice on staying close to our customers; that focus is exactly what we mean when we talk about our core value of "running as one." Thanks again for being part of the team and for your honest perspective. -Jim Bartolomea, CPCO
5.0
11 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Iterable is one of those rare companies where the culture isn't a slide in an all-hands deck. It's something you actually feel every single day. There's a genuine warmth between teams, a "we're figuring this out together" energy that never tips into chaos because the leadership knows how to hold the room. The exec team is sharp, transparent, and treats employees like adults . You get context on decisions, not just directives. What's stood out most is the tangible investment in people: career development conversations that actually happen, managers who advocate for their teams, and a consistent signal that your growth matters beyond your current role. For anyone who's been burned by companies that say the right things but don't follow through, Iterable is different.

Cons

Growth at this stage of the company means priorities shift, and teams need to be comfortable with some ambiguity. Processes are still maturing in certain areas, which can occasionally slow execution. If you need a perfectly structured environment to do your best work, there's an adjustment period. But for the right person, that ambiguity is the opportunity.

2
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Iterable Response
2mo
I really appreciate you sharing such a thoughtful perspective on what it’s like to lead here at Iterable. It’s great to hear that our focus on transparency and "treating employees like adults" is being felt. Providing the "why" behind our decisions is something the executive team takes very seriously. You hit on a key point regarding the trade-off between speed and structure; while we're working hard to mature our systems, I love the mindset that the current ambiguity is actually an opening for talented people to shape our future. We are fully committed to keeping our foot on the gas when it comes to investing in our people and protecting the cultural intentionality that sets us apart. -Jim Bartolomea, CPCO
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