Pros
I can't think of one. Since I have to write 20-word minimum, I'll just keep typing until it reaches 20 words.
Cons
/ Low pay / Toxic environment - director doesn't direct, manager doesn't manage. Yell at a staff member in front of others instead of directing them properly. Tell you to lie to clients, just create another issue instead of solving them / All they care about is their shareholders - since they became a public company, all they do is make sure they look good in the book and don't care about their employees / Too many IT issues - for an "intelligence" company, technical issue happens almost on a daily basis / All talk - promise to make things better, nothing happens / Outsourcing fails - tells you this will make things better. Make things worse and harder for team / Rebranding fails - from Media Monitors to Sentia Media to iSentia and now Isentia. Make up your mind please, it's ridiculously unecessary. I can write a book about Isentia's cons. But the above should be enough.