Long hours. Remote ending soon, Unreasonable workloads. Layoffs. Slumlords. Maintenance Bandaids - Leasing Consultant Invitation Homes Employee Review

1.0
5 Nov 2024
Recommend
CEO approval
Business outlook

Pros

OT, PTO. Benefits and bonuses. Opportunities for internal rating and reviews, but nothing changed or seemed to make a difference with corporate.

Cons

No work/life balance. Be prepared for an unreasonable amount of work and lots of stress and pressure. Bonuses are based on reports with regular IT issues which would off-set reports and other data. Throw in some AI and human errors due to the overworked employees cutting corners and making stressed mistakes. And not having enough data for the AI to populate input correctly for the agent to accurately respond to customer inquiries.

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Invitation Homes Response
10mo
Thank you for taking the time to share such honest and detailed feedback. While we’re glad to hear you found value in our OT/PTO/benefits and bonus programs, we’re truly sorry to hear about your experience with workload, stress, and the challenges around data accuracy and system reliability. Your comments about work/life balance and feeling unheard are important and they’re not taken lightly. We know that real improvement starts by listening to the people doing the work every day, and this is a reminder of how much better we can be at creating space for that input, especially before making changes that directly impact our teams. We're working to strengthen our systems, improve cross-functional communication, and reduce friction in day-to-day responsibilities, but we clearly have more work to do. Feedback like yours helps guide those conversations and keep us focused on what matters most—our people. Thank you again for sharing.

Explore other reviews about Invitation Homes

5.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, co workers pay and benefits

Cons

None I can think of

3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Compensation. Bonuses. Holiday pay. Benefits. Team building days. office parties.

Cons

If you are unbothered and don't get stressed out easily - go for it. I could not. little training. quantity over quality. constant sense of urgency. never feeling accomplished or that tasks were completed. mostly dealing with angry residents. responsibilities plus the phone queue was unmanageable. one or the other please. constant policy changes and having to explain that to residents.

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