Great company - Systems Administrator Intelligent Decisions Employee Review

Great staff and good place to work .

None that I know of.

Health and dental benefits on par with similar companies in this industry. 401K matching (small, but better than nothing!). PTO plan is great.

The company does not keep up with growth. Essentially the same amount of support personnal supporting over 500 employees now are the same people here when the company only had to support 200 employees. This means that the company is incredibly inefficient and that the customer (internal AND external) experience is last on the priority list. For example, we have 1 person paying all the invoices for everything. If she goes on vacation, nothing gets paid. You would think we'd have a team of 3 or more, but no. Just 1. I'm not aware of a company "vision." I don't know where we were or where we are going. Irrelevant probably. Management couldn't get us there anyway. ID says it is a leading company in the IT space. It still issues all employees Blackberries.