24 Jan 2016
IntelliShop Response
10yThis posting was brought to my attention, and because of the un-truths in here that do a major disservice to the many great people on our team, I feel compelled to reply; I am the owner of IntelliShop. If this was in fact posted by someone who used to work with us, I am very sorry they feel this way. Regardless of whether they resigned or were asked to leave, we certainly don’t want anyone to have such an experience here. I founded IntelliShop in 1999 because I was frustrated with the company I worked for at the time, and I vowed that if I was ever fortunate enough to have my own company, I would do everything I could to create a great place to work. I have honored that, and I believe we are truly a great place to work. A recent industry survey ranked us as the 3rd-largest company in our industry, and that’s nice to know, but we care much more about being great for our clients and team members, versus “big”, and are always seeking to improve in everything we do. We certainly wouldn’t have lasted 16+ years in a highly competitive industry, and been fortunate to grow as we have, if we treated people like this person claims.
Of our 31 full-time team members, 20 of them (65%!) have received at least one internal promotion since they started with us, including one just last week; some have earned multiple promotions. I’m really proud of that, and nothing makes me happier as the owner than being able to see and help our people grow along with us. The comments about bonuses and “cheating” people out of money are a flat-out lie. We have never done such things. In fact, in addition to what we are told by our team members is an exceptional benefits program, for several years now we have paid between 15-18% of our pre-tax profit to our employees in profit-sharing checks; I challenge any other company to match that level (Ford recently announced theirs, and it was around 6%). If this person did work for us, and didn’t receive a bonus, then it was for performance-related issues and it would have been explained to them, privately, along with a plan to get them on-track. Again, some of the happiest days I have as the owner are when we award profit-sharing checks, which we do 3x/year.
For anyone reading these postings and considering whether we would be a good place to work, I invite you to come visit us. I will meet with you personally, and our entire team will be available to talk with, so you can hear first-hand what it’s like to work at IntelliShop. We are a great place to work, we value and take great care of our team, and we always seek ways to do even better.