Pros
All of the good things are based in the culture and community at your office/location. I can speak only for the Tampa office. - Team based culture - lots of collaboration within the direct sales group you're in. - Autonomy given to grow and thrive - Colleagues and mentors are all stars and great people. - Collaborative environment. - You are given tools to succeed, research, and learn. - Good comp plan for a freight brokerage. - Average work/life balance for a cradle-to-grave freight brokerage. - Direct management is invested in your success.
Cons
- Like all sales job, you are measured on your KPIs. Both pro and con. - CRM needs updating to modern tech - Successful and senior salespeople will be given preferential treatment in many cases. This is not specific to IEL, and I will put the caveat that they did not always side with the seniors. - The autonomy and tools given to you are yours to make good or bad. I saw people come and go who needed more direction and hand holding, but the autonomy allows people like me to thrive. - The training class covers very basics, but your real training will come as on the fly learning during your first few months. Prepare to get your feet wet in the training classes, and learn to swim after. - Management is overloaded with duties from my experiences. - Unclear progression path - the general progression was your role as a freight broker to management, but there was no clear success route mapped out. - Freight brokerage average work life balance. Pain of the industry, not related to IEL. If you do not know what I mean by this, look into the requirements of being a successful freight broker. - Disconnected from senior management. My direct manager, and manager's manager were always approachable and available to speak with. I did not meet anyone above them or have any interactions beyond their mass-emails to distributions.
