Genuine Care and Concern - Executive Director Integral Senior Living Employee Review

5.0
23 May 2024
Recommend
CEO approval
Business outlook

Pros

Resident focused and the care for and by Leadership toeards the Team is refreshing. Warm 20 year history that exhibits success because daily Culture mantra is Happy Employees = Happy Residents = Happy Ownership. Executive Directors empowered to "lead" not "follow".

Cons

No barriers or challenges to success noted at this point.

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Integral Senior Living Response
2y
Thank you so much for taking the time to write such a kind review! We are incredibly grateful to hear that you find ISL to be resident-focused, with refreshing leadership that cares deeply for its team. It is truly rewarding to know that our 20-year commitment to a culture of "Happy Employees = Happy Residents = Happy Ownership" resonates with you. Empowering our Executive Directors to truly lead is a core value, and we are thrilled that shines through. While we are delighted you have not encountered any major barriers to success yet, we are always looking for ways to improve. Your suggestion to explore innovative new hire programs is fantastic! We constantly strive to "wow" our team members throughout their entire journey, and fresh ideas are always welcome. Thank you again for taking the time to leave us a review. We appreciate all you do!

Explore other reviews about Integral Senior Living

5.0
19 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Home office team engaged & present at the community level.

Cons

Nothing to note, interactions were all good.

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Integral Senior Living Response
9mo
Thank you for taking the time to share your feedback. We’re so glad to hear that your experience with Integral Senior Living was positive and that you felt supported by our home office team at the community level. It’s wonderful to know those connections made a difference, and we appreciate your kind words.
3.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The team cultivated was always amazing to work with and are a great team!

Cons

The business office falls 100% short of competence regarding customer service for its employees, residents and especially its consumers.

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Integral Senior Living Response
3mo
We appreciate you sharing your experience and are thrilled to hear such kind words regarding your "amazing" team and Laura’s incredible leadership! While we take great pride in our mission to better serve seniors, we also hear your concerns regarding the business office’s communication and the need for clearer regional training to eliminate procedural ambiguity. Your feedback is important, and we are committed to ensuring our administrative support and customer service match the high standards set by our frontline teams and leadership. Thank you for your dedication to our residents and for helping us identify these specific areas for growth!
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