Insight

Insight reviews

Chaos, Chaos and more chaos - Operations Supervisor Insight Employee Review

2.0

5 May 2023

Operations supervisor

Recommend

CEO approval

Business outlook

Pros

Core team was very dedicated.

Cons

Completely disorganized, organizational model completely didn't work. Supervisors literally hijacking agents from other teams to support their client base with no regard of the impact. Very shady practices, even in a call center type environment.

Insight Response

We are sorry to hear that your experience at Insight wasn't as positive as you would have hoped for. If you would like to share your concerns around the experience you had with your supervisors, please send your feedback to glassdoorfeedback@insight.com as we take all feedback and concerns seriously.

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5.0

14 Jun 2026

Account executive

Recommend

CEO approval

Business outlook

Pros

Fantastic culture, ongoing professional training, supportive management.

Cons

I did not find any cons while here.

2.0

23 Jun 2026

Client operations

Recommend

CEO approval

Business outlook

Pros

Work life balance is okay. Hybrid schedule. Depending on your manager they can work with you. Some really great and caring people. Generous PTO.

Cons

Pay is noncompetitive. The medical benefits are pretty bare minimum. Lastly, the company morale is in the tank overall. Missed several quarterly quotas, new CEO brought in to fix things. Nobody knows where anything is headed

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Insight

Chaos, Chaos and more chaos - Operations Supervisor Insight Employee Review

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