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      Insight

      Engaged employer

      Insight reviews

      Clicky employees - Customer Service Agent Insight Employee Review

      2.0
      19 Aug 2020
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Wage, hours and benefits were decent. Beautiful lunch and break areas plus a full gym on site.

      Cons

      Absolutely no training at all. When you ask for help literally no one will help or answer questions. Staff is extremely clicky and do not like anything new such as new hires. Very negative and stressful environment. Toxic!

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      5.0
      14 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Fantastic culture, ongoing professional training, supportive management.

      Cons

      I did not find any cons while here.

      2.0
      23 Jun 2026
      Client operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is okay. Hybrid schedule. Depending on your manager they can work with you. Some really great and caring people. Generous PTO.

      Cons

      Pay is noncompetitive. The medical benefits are pretty bare minimum. Lastly, the company morale is in the tank overall. Missed several quarterly quotas, new CEO brought in to fix things. Nobody knows where anything is headed

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