Was a pretty good time - Information Systems Security Officer (ISSO) Inserso Employee Review

Overall it’s been a great place to work! The team is helpful and people are willing to jump onto Teams to help you if you’re stuck on something. You get to work on a lot of different issues, so it’s a good environment if you want to build troubleshooting skills and learn new things. Management communicates very well and makes sure we have what we need to do the job. The coworkers are great and make the workday a lot easier.

Like most tech support jobs, it can get pretty busy depending on ticket volume. Some days are a lot heavier than others, especially during peak times. It would help to have a little more coverage during those periods.

Working at this company has been a genuinely positive experience. The team is talented, motivated, and fun to collaborate with, creating an energizing environment every day. Leadership is transparent, supportive, and encourages ownership, while the company embraces innovation with modern tools and processes that keep the work efficient and engaging. Compensation and benefits are competitive, and the culture truly supports work/life balance. Even with flexible remote work, communication is strong, and you always feel connected to the team. The company's positive client relationships also inspire confidence in the company’s stability and future outlook—clients trust us, enjoy working with us, and that partnership fuels ongoing success. Overall, it’s a place where people feel valued, supported, and excited about the work ahead.

No cons to speak of.